Privacybeleid

Introduction

SageGameCenter (https://www.sagegamecenter.com) respects your privacy. This Privacy Policy explains what personal data we collect when you visit our website, create an account, place an order, or contact support — and how we use, store, and protect that information.

Who we are

SageGameCenter operates the online store at https://www.sagegamecenter.com. For privacy-related questions or data requests, contact us at support@sagegamecenter.com. We are the data controller responsible for personal information collected through this website.

Information we collect

We collect only the information needed to operate our store, process orders, and provide support. Depending on how you interact with us, this may include:

• Account email address and display name (when you register)
• Order details: products, quantities, prices, payment status, and order notes
• In-game delivery information: character name, server or realm, faction, and platform
• Support messages sent via Discord, WhatsApp, Telegram, email, or phone
• Technical data: IP address, browser type, device information, pages visited, and referral source
• Cookie and analytics data as described in the Cookies section below

How we use your information

We use personal data for the following purposes:

• Processing and delivering game currency orders
• Providing customer support and order status updates
• Managing your account and order history
• Preventing fraud, abuse, and unauthorized transactions
• Improving our website, checkout flow, and services
• Complying with legal, tax, and accounting obligations

We do not sell your personal data to third parties. We do not use your information for unrelated marketing without your consent.

Legal basis for processing

Where applicable under GDPR and similar laws, we process personal data based on: (a) performance of a contract — to fulfill your order; (b) legitimate interests — fraud prevention, site security, and service improvement; (c) legal obligation — tax and accounting records; and (d) consent — where you opt in to optional communications or non-essential cookies.

Sharing with third parties

We share data only with trusted service providers who help us operate the store. These may include payment processors, hosting and infrastructure providers, email delivery services, and analytics tools. Each provider processes data only as needed to perform their service and is bound by contractual confidentiality and security obligations.

Payment security

Payments are processed through secure third-party payment gateways. We do not store full credit card numbers, CVV codes, or complete payment credentials on our servers. All checkout pages use SSL/TLS encryption to protect data in transit.

Cookies and analytics

We use essential cookies to maintain your session, remember language and currency preferences, and keep you signed in. We may use Google Analytics or similar tools to understand how visitors use our site — such as pages viewed and traffic sources. Analytics data is aggregated and does not identify you personally unless combined with account data.

You can disable or delete cookies in your browser settings. Disabling essential cookies may affect checkout and account features.

Data retention

We retain order and account data for as long as needed to fulfill orders, provide support, resolve disputes, and meet legal, tax, and accounting requirements. Support messages may be kept for a reasonable period to improve service quality. When data is no longer required, we delete or anonymize it where possible.

To request deletion of your personal data, email support@sagegamecenter.com with your account email and order details. We will respond within a reasonable timeframe and may retain certain records where required by law.

International transfers

Our service providers may process data in countries outside your own. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect your information during international transfers.

Security measures

We implement technical and organizational measures to protect personal data, including encrypted connections (HTTPS/SSL), access controls, and secure hosting infrastructure. No online system is 100% secure, but we work continuously to reduce risk and respond to incidents.

Children's privacy

SageGameCenter is not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a minor has provided us with personal information, contact support@sagegamecenter.com and we will delete it promptly.

Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent where processing is consent-based. To exercise these rights, contact support@sagegamecenter.com. You may lodge a complaint with your local data protection authority.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.